Refund Policy

Last updated on 09.10.2019 05:00:00

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

STANDARD REFUND TERMS

Products purchased from Infinity-Hosting may be refunded only if cancelled within 7 days of the date of the transaction.

Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.

Limited accounts may not be approved for a refund request as that would provide a loophole in the system for abusive purposes. In addition, no refund is approved if the costumer use the service for illegal things/abuse behavior.

PRODUCTS WITH SPECIAL REFUND TERMS

New Domain Name Registrations: Refundable if canceled and processed within four days of registration (96 hours).

Domain Name Transfers: Refundable within four days of registration (96 hours) if the registry has not begun the transfer process.

The following ccTLD registries DO NOT permit refunds upon cancellation:

  • .be
  • .br (including .com.br and .net.br)
  • .ca
  • .ch
  • .cz
  • .dk
  • .es (including .com.es, .nom.es, and .org.es)
  • .eu
  • .fr
  • .hu
  • .it
  • .nl
  • .nu
  • .ru (including .com.ru, .net.ru, and .org.ru)
  • .se
  • .cat
  • .asia
  • .de
  • .co.uk
  • .eu
  • .ru
  • .info
  • .mobi
  • .in
  • .us
  • .pl
  • .se
  • .pw
  • .co.in
  • .fr
  • .ag
  • .xxx
  • .vc
  • .tf
  • .re
  • .pm
  • .net.mx
  • .mn
  • .lv
  • .lt
  • .lc
  • .jp.net
  • .in.net
  • .frl
  • .dk
  • .com.se
  • .com.pl
  • .com.de
  • .cl
  • .bz
  • .at
  • .am
  • .ae.org
  • .yt
  • .wf
  • .tv
  • .sc
  • .pt
  • .net.pl
  • .mx
  • .lu
  • .li
  • .la
  • .info.pl
  • .gr.com
  • .fm
  • .cx
  • .com.pt
  • .com.mx
  • .cn.com
  • .cc
  • .biz.pl
  • .ar.com

REFUNDS FROM CREDIT BALANCE

Credits from Balance will not be refunded!